Booking:
A booking is valid upon confirmation in writing by both parties, stating the full address and upon transfer of a deposit of 30% of the total price and provision of your credit card details.
Prices:
Prices are per person and night including ¾ board and parking space in the garage, for stays of 4 nights minimum. There is a 10% surcharge for stays up to 3 nights. All prices include 10% VAT, for beauty treatments the price includes 22% VAT. Should the rate of VAT change unexpectedly, the prices will be adjusted. Differences in prices results only from varying facilities, size and location of rooms. All other services in our 4 star Superior hotel in Schenna are the same for all accommodation.
- Surcharge for a double room, single occupancy (in Vitis, Pergola and Nature): 30 %
- When there is a third person over the age of 18 staying in your room, there will be a 30 % discount on the room price.
- Children's prices only apply when the room is occupied by 2 adults paying full price. Please note that use of the bunk beds is at your own risk.
- Day price for dogs (not including feed): € 20.00
- Solarium fee: € 14.00
- A free parking space in the underground garage is available for each room. € 12.00 per day is charged for each additional car.
Payment method:
Payment can be effected in cash, by credit card (Visa, MasterCard) or debit card. We should point out that in Italy, up to € 4999.99 can be paid in cash.
Pets:
Pets are welcome in our hotel in Schenna, on request (you must bring their baskets with you). Your pet must be absolutely house-trained and calm. No access is permitted to the dining hall, the wellness area or the lounger area. Day rate: € 20.00, not including feed.
Internet:
Every room in our hotel in Schenna has free Internet connection and free WLAN.
Cancellation:
Cancellation effected up to 21 days before arrival day is free of charge. Thereafter, 70 % of the full amount is charged. Cancellations are only valid when made in writing. In the event of early departure, we charge 80% of the board price for the days you have not availed of. Your deposit will not be returned, but will be credited for your next stay. (Credit valid for three years from transfer date). We recommend you take out travel cancellation cover. This is straightforward and can be done via the following link: Europäische Reiseversicherung
Conferences and Meetings:
Looking for the right setting for a creative meet-up, a representative get-together or focused discussion? Our meeting room has space for up to 20 people and can be hired for a day rate of € 120.00, with the half day rate being € 60.00.
Use of the wellness area on the day you are due to depart:
Enjoy a lovely time in our wellness oasis on the day you are due to depart too! Check-out by 11.00, then simply register at Reception and enjoy the wellness area and afternoon buffet up to 17.00, for a surcharge of just €25.00 per room.